How can we help?
Guides for every part of Elevatex AI.
Getting started
Create your first video
From Create, choose a template, fill in your brief (objective, key message, call to action), and the AI writes your script. Review and confirm to start rendering.
Understanding credits
Most AI actions (generation, exports) cost credits. Every account starts with a free signup bonus, and you can buy more from the Credits page.
Choosing a platform & aspect ratio
Pick the platform you're publishing to (Instagram, YouTube Shorts, WhatsApp, etc.) when creating a project — this sets the correct aspect ratio automatically.
Talking Head videos
Upload a Talking Head video
Start a Talking Head project by uploading a video of yourself or a presenter speaking. We automatically transcribe it and plan captions, b-roll, and visuals around it.
Editing the automatic plan
After processing, review the suggested scenes in the Studio — you can override visual types, replace clips, and regenerate captions before rendering.
Credits & billing
Buying credits vs. subscribing
Credit packages are one-time purchases with no expiry. Subscriptions grant a recurring monthly credit allowance for a fixed price — pick whichever matches your usage.
Downloading your invoices
Every payment generates a GST-ready invoice automatically, available for download from the Credits page.
Referrals and coupons
Share your referral code to earn bonus credits when a friend signs up. Coupon codes can be redeemed or applied at checkout from the Credits page.
AI Video Editor
Using the Timeline
The Timeline shows every track (video, audio, captions, music, text) for your project. Drag clips to reposition, split, or trim them.
Exporting your final video
Use Export to render a final file at your chosen resolution and codec, with or without a watermark depending on your plan.
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